Careers

Are you looking for rewarding work
in a growing organisation?



Working at The Skills Network, you will be joining a diverse workforce who produce fantastic results and are passionate about what they do. Many of our roles are based at our HQ in Selby, North Yorkshire, but we also have many home-based positions to provide flexibility.



Head of UK Account Management - Selby

Department:      Educational Sales
Job title:            Head of UK Account Management 
Reports to:        Executive director of Sales
Salary bracket:  £50,000 £60,000 OTE
Contract type:   Permanent
Working hours: 37.5 hours per week

The Skills Network is a leader in the distance learning market place. We deliver technology based products and services to over 5,000 corporate organisations per year. 

Due to the continuous expansion of our organisation, we are looking to appoint a Head of UK Account Management to lead on growing our product offering into our current and new prospective large corporate organisations.

If you’re looking for a management role which is fast-paced, rewarding and has an uncapped potential earning pot, then this job is for you. 

We require a dynamic leader to become an integral part of our sales function within the world of corporate training. Responsible for a UK wide account management team, you’ll be passionate, driven and have a rock star work ethic.

Leading a team that sells Apprenticeships and other training products into large corporate organisations, you will have a strong account management background and ideally, come from a role where selling products and services into the learning and development industry would be highly advantageous. Experience of a commercial role within Apprenticeships, learning technology or other educational products and services would also be beneficial. 

We expect our people to lead by example, therefore this role requires both an individual sales contribution, as well as ensuring your team of account managers hit their goals and have a plan of how to exceed targets. 

This role will require face to face meetings with our partners and therefore frequent UK travel will be required. The base location for this candidate is therefore flexible, with offices in central London and a headquarters in Selby, North Yorkshire. 

In return, you’ll join an ever-growing team who share the same passion for the business, whilst being given clearly defined objectives for now and the future – all wrapped up within a development plan so you can clearly see how you can progress with the organisation and the positive impact you will make for The Skills Network and its customers. 


Key Responsibilities


• Contributing to and executing the sales strategy for the Account Management team
• Hitting all targets – including your own personal contribution
• Planning for exceeding sales targets
• Owning the sales process and KPI’s for all account managers
• Owning key relationships with corporate customers and new prospective customers
• Management of the UK wide Account Management team
• Working in conjunction with operational teams to ensure five star customer experience 
• Ensuring execution of marketing strategy for the account management team – working with in-house marketing to consistently review ROI
• Responsible for real-time reporting via CRM and constantly looking for efficiencies within sales processes or operational functions related to the account management team. 


What are we looking for?


• A proven track record in successfully meeting and exceeding targets in field-based sales
• A track record of leading sales teams
• Experience of selling into the corporate learning and development world would be highly advantageous. Knowledge of apprenticeships, training and learning technologies would also be beneficial. 
• Must be well organised, presentable, professional and able to demonstrate a high level of accuracy. 
• Management of teams
• Excellent presentation skills
• Confident communication skills are essential
• Understanding of the sales process and dynamics
• CRM proficient 
• Excellent numerical and written skills
• Able to use Microsfot Word, Excel and Outlook to a high standard
• Educated to Level 5 preferred but not essential
• Full clean driving license.



The Package


• Excellent CPD opportunities
• Car allowance
• Company phone and laptop
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership.

Business Development Executive - Selby

Business Development Executive
37.5 hours a week
£20,000 basic OTE £30,000


The Skills Network are in search of a Business Development Executive to work within our busy Business Development department. This is a permanent position with an immediate start available.

This Business Development Executive role is an integral part of delivering personal and team sales targets for the Education Sales Team.  This sales role will be responsible for developing new business opportunities, maximising existing relationships and supporting senior management in executing an effective sales strategy.  

The Role

• Ensure new business opportunities are developed through effective sales strategies, including but not limited to digital marketing, social media campaigning, Events, Self-lead generation, and other initiatives 
• Establishing contacts and develop relationships with prospects in the Education Sector to drive product sales
• Generation of own appointments
Visit clients to evaluate needs and promote products and services, presenting the products when required
• Maintain good relationships with existing clients, gaining repeat business wherever possible
• Meet or exceed personal targets set to enable the company to meet sales targets 
• To undertake senior administrative duties associated with the role including but not limited to updating the TSN Sales CRM system, summary reports and creating proposals
Maintain relationships with clients by providing support, information, and guidance
• Engage with the Marketing Teams in supporting sales activity to drive lead generation
• Undertake other duties and responsibilities as directed by line management from time to time

What are we looking for?

Knowledge and experience:
• Self-motivated who can work under own initiative. 
• Have a proven track record in successfully meeting and exceeding targets in related field-based sales 
• Must be well organized, presentable, professional and able to demonstrate a high level of accuracy. 
• Previous experience in sales is essential

Skills
• Excellent presentation skills
• Confident communication skills are essential
• Understanding of the sales process and dynamics
• Excellent numerical and written skills
• Able to use word, excel, outlook to a high standard
• Educated to Level 5 preferred but not essential
• Full clean driving license

The Package
• Excellent CPD opportunities
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership



At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race,  religion, gender, gender reassignment, age,  disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Research Coordinator - Selby

 Research Coordinator 

 37.5 hours per week

 

A critical element to the role is the research, findings and reporting which will influence The Skills Network’s direction in winning new business, its product development and marketing strategy. 

Building relationships with external organisations / agencies / customers is key to the role to ensure TSN is at the forefront of any new sector developments. 

 

The Role

  • Develop market intelligence to inform new product and web developments and marketing strategy for all areas of the business
  • Research learning technologies and ‘the future of tech in education’ to ensure the Company is at the fore front of all new developments
  • Build relationships with individuals, educational institutions and corporate clients in order to gain sector specific intelligence
  • Research and analysis into LMI and demographic data to shape decision making and assumptions
  • To use evidence to provide recommendations for new product development and market opportunities
  • Work with consumer groups to create panels/groups and encourage organic intelligence
  • Develop and maintain formal research tools
  • Competitor analysis
  • Customer analysis
  • Owns the ‘validation of new products’ process in conjunction with Product Development Manager and Director of Creative
  • Funding research - Government and market trends and gap analysis
  • Analysis of our live products and services

General

  • To adhere to policies and procedures of the business
  • Undertake any training relevant to the efficient execution of any of the above duties, and to take responsibility for his/her own professional development
  • To undertake necessary Health and Safety responsibilities and duties as required by this post
  • To undertake any necessary Data Protection responsibilities and duties as required by the post
  • To follow and maintain systems as laid down by line management.

 

What are we looking for?

 Skills required

  • Creative - in approach to problems and how to solve them
  • Self-motivated - can work under own initiative
  • Confidence - to liaise with people from all tiers of business
  • Well-organised
  • Accurate - An eye for detail and a methodical manner
  • Knowledge of databases
  • Experience working with VLE systems
  • Willingness to adapt and respond to the changing and varied needs of the business.

General

  • Energetic and enthusiastic
  • Confident
  • Ability to work without constant supervision
  • Structured and organised approach
  • Friendly and approachable

 

The Package

  • Excellent CPD opportunities
  • Eye care vouchers
  • Pension scheme
  • 25 days holiday plus bank holidays
  • Free Fruit
  • Biannual company events
  • Team building days
  • Company charity fundraising events
  • Discounted gym membership 

Sales Support Coordinator - Appointment Setter

Sales Support Coordinator - Appointment Setter

37.5 hours a week
£18,000


This role is responsible for supporting the Business Development team in achieving sales targets. This will be through appointment setting and diary management of the field-based Sales Account Managers. 

This will be an office role, with the individual expected to set appointments with businesses over the phone by utilising leads supplied through various marketing channels and cold calling.   

The Role

• Appointment setting for Business Development Managers 
• Securing meetings for the Business Development Managers: Identify and contact personal leads through cold calling and generate new business leads both in the Education and Commercial Sector 
• Maintain company's contact management database with accurate, up-to-date contact and activity details 
• Respond promptly to all incoming leads and ensure these are followed up and maximised to full potential 
• Plan and make follow-up calls 
• Contribute ideas in terms of business growth strategy 
• 75-150 Business to Business calls per day 
• Other duties as assigned 

General Responsibilities: 

• To adhere to policies and procedures of the business 
• Undertake any training relevant to the efficient execution of any of the above duties, and to take responsibility for his/her own professional development 
• To undertake necessary Health and Safety responsibilities and duties as required by this post 
• To undertake any necessary Date Protection responsibilities and duties as required by this post 
• Undertake other duties and responsibilities as directed by line management from time to time 

What are we looking for?

Knowledge, experience and skills:
• Ability to build rapport with clients 
• Excellent written and verbal communication skills 
• Excellent communication, listening & problem-solving skills 
• Excellent telephone manner
• Very organised and able to demonstrate a high level of accuracy  
• A strong work ethic with the willingness and drive to succeed 
• Past phone call centre experience (outbound) 
• Positive attitude 
• Attention to detail  
• Efficient computer skills 
• CRM knowledge is a plus 
• Previous experience in sales, customer service or other related fields 
• Strong negotiation skills 
• Proven numerical and written skills 
• Able to use all MS Office programs, particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases
• An eye for detail and methodical manner 
• Willingness to adapt and respond to the changing and varied needs of the business 


Personal Characteristics: 
• Energetic and enthusiastic self-starter 
• Ability to work without constant supervision 
• Be able to work on own but also an excellent team player 
• Structured and organised approach 
• Friendly and approachable 
• Professional appearance 
• Resilient and tenacious 

The Package
• Excellent CPD opportunities
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fund-raising events
• Discounted gym membership



At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race,  religion, gender, gender reassignment, age,  disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Sales Advisor

Sales Advisor 

£16,500 - £18,000 

37.5 hours per week

 

Do you want to work in a fast paced, thriving sales environment with a commission structure that has no threshold? The minute you start selling, you’re earning a commission, your earning potential is entirely down to your effort level. This role will support the continued growth of the company by providing telemarketing activity to fulfil the various college and employer contracts.

The role will support the ongoing relationship management of existing partners and work closely with members of the team to secure new partners.

 

The Role

  • Meet personal targets set in order for the company to meet contract targets, including:
  • -Sales
  • -Call volumes
  • -Conversion
  • -New Business
  • -Retention  
  • Create opportunities for new business through outbound calling activity 
  • Promote our funded courses through an understanding  of the features and benefits and an ability to link them to sales opportunities 
  • Analyse companies' needs in order to make appropriate recommendations for training and other services 
  • Constantly seek out new and engaging ways of promoting our products and services including campaign ideas, sales 'hooks' and call approaches/scripts
  • Follow up any potential leads from various channels and book appropriate meetings for TSN to attend as and when requested 
  • Undertake administrative duties associated with the role, including but not limited to, daily summary reports, pipeline update and sending information to employers 
  • Maintain up-to-date and accurate contact records for all clients and learners using internal CRM system and company databases 
  • Motivate the team and drive performance 
  • Effectively manage relationships between TSN and organisations 
  • Lead by example 
  • Liaise with sales teams to create new sales opportunities through direct marketing and office-based sales initiatives 
  • Undertake other duties and responsibilities as directed by line management from time to time  

General

  • To adhere to policies and procedures of the business
  • Undertake any training relevant to the efficient execution of any of the above duties, and to take responsibility for his/her own professional development
  • To undertake necessary Health and Safety responsibilities and duties as required by this post
  • To undertake any necessary Data Protection responsibilities and duties as required by the post
  • To follow and maintain systems as laid down by line management.

 

What are we looking for?

 Skills required

  • Self-motivated individual who can work under own initiative 
  • Well organised and able to demonstrate a high level of accuracy 
  • Ability to build new business opportunities 
  • Telesales 
  • Handling high call volumes 
  • Enthusiastic with the ability to motivate others 
  • Forward thinking and able to create tasks/activities to drive sales 
  • Sales experience in a target driven environment 
  • Proven numerical and written skills 
  • Able to use all MS Office programs, particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases 
  • An eye for detail and methodical manner 
  • Excellent telephone manner 
  • Ability to adapt and respond to the changing and varied needs of the business  

 Personal Characteristics:

  • Energetic and enthusiastic 
  • Ability to work without constant supervision 
  • Structured and organised approach 
  • Friendly and approachable 

 The Package

• Excellent CPD opportunities
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership



At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race,  religion, gender, gender reassignment, age,  disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.